Terms of Website Use KievStone

These Terms of Website Use regulate the use of kievstone.com.ua, its pages, contact forms, texts, images, catalog, informational materials and other website elements. By visiting the KievStone website, the user confirms that they have read these terms and agrees to use the website in good faith.

The website is intended to provide information about the company, natural stone, products, services, contact methods, delivery, returns, warranties and request submission. The information on the website helps the user get a general understanding of materials and interaction with the company, but it does not replace an individual consultation for a specific order.

1. General provisions

A user means any person who visits the website, views pages, uses contact forms, submits a request, calls, writes by email or interacts with the website in another way. Using the website means that the user agrees with these Terms of Website Use.

If the user does not agree with these terms, they may stop using the website. Separate matters related to orders, cost calculation, delivery, returns, payment, production or individual cooperation terms are regulated by separate documents and agreed with a KievStone representative.

2. Informational nature of website materials

Website materials are published for general information about products, work areas, service conditions and natural stone features. Descriptions, photos, characteristics, application examples and recommendations are not an individual technical assignment, project solution or guarantee of a result for a specific object.

Natural stone may differ in shade, pattern, texture, structure, thickness and batch features. Before purchase, product manufacturing, delivery or installation, the user should clarify current information about availability, sizes, batch, surface finish, cost and material application conditions.

3. Website and contact form use

The user may use the website to view information, find contacts, submit requests, clarify delivery and return terms, receive consultation and contact the company. When filling out a form, the user undertakes to provide correct contact details and not to submit information that may violate third-party rights or website operation.

It is prohibited to use the website for spam, automated data collection, unauthorized access attempts, malicious code placement, illegal copying of materials or any actions that may interfere with normal website operation. KievStone may choose not to process requests containing false data, insults, spam or technically harmful elements.

4. Copyright and use of materials

Texts, photographs, page structure, design elements, descriptions, tables, images and other website materials may be protected by copyright or other intellectual property rights. The user may view website materials for personal familiarization, product selection, request preparation or communication with the company.

Copying, publishing, modifying, mass use, posting on other websites or commercial use of materials without the right holder’s consent is not allowed. If the user wants to use KievStone materials in publications, projects, presentations or third-party resources, this should be agreed with the company in advance.

5. Limitation of liability

KievStone strives to keep website information current and correct, but does not guarantee that all data will always be fully accurate, available and unchanged. Prices, availability, characteristics, photos, delivery terms, return terms, service conditions and other information may be updated on the website.

The company is not responsible for user decisions made solely on the basis of website information without additional clarification from a KievStone representative. The company is also not responsible for temporary website unavailability, technical errors, communication failures, actions of third parties, browser operation, hosting, email services or external platforms.

6. Personal data and privacy

When using the website, the user may provide contact data through forms, email, calls or other contact methods. Processing of such data is regulated by the separate Privacy Policy page, which explains processing purposes, cookies, analytics, data storage and user rights.

The user agrees that the company may use submitted contact data to process a request, respond to the user, clarify details, prepare a calculation, agree delivery or provide additional information. The user should provide only accurate and up-to-date data.

7. Orders, delivery, returns and warranties

General terms for request submission, cost calculation, payment, production, order cancellation and other purchase-related matters are regulated by the separate Public Offer and Order Terms page. Before placing an order, the user should carefully review the relevant terms or clarify details with a company representative.

Information about delivery and returns is available on the Delivery page. Quality conditions, natural stone differences, responsibility of the parties, returns and limitations are described on the Warranty and Responsibility page.

8. Changes to the Terms of Website Use

KievStone may update these Terms of Website Use if the website structure, functionality, working conditions, legal requirements or internal company rules change. The current version of the terms is published on this page and applies from the moment of publication.

Continued use of the website after the terms are updated means that the user has read the new version. We recommend checking this page periodically, especially before submitting a request, placing an order or providing contact details.